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Changes to repeat prescriptions

Posted on 27 March 2020

Due to the significant extra pressure on community pharmacies as a result of the coronavirus pandemic, there will be changes to how you receive your repeat prescriptions.

Ordering

Request your repeat prescriptions as normal from the practice, preferably using Patient Access or our online request form. Please request repeat prescriptions seven days before you nee them an allow 48 hours for us to prepare the prescription.

Collection

You must designate a local pharmacy to collect your repeat prescriptions. Once they have collected the prescription, allow a further 72 hours for it to be ready. The pharmacy will contact you by phone when it is ready.

Acute prescriptions

Prescriptions issued for new one-off short-term medication can still be collected from the practice.

Prescription guidance

Thank you for your patience and understanding. Please ensure that you leave adequate time to request your repeat prescriptions before your existing supply runs out

Please DO NOT stockpile your medication or request repeat prescriptions more than seven days before they are needed.

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